Privacy Policy
1. Information We Collect
We collect information you provide directly (name, email, content you create), information collected automatically (IP address, browser type, usage data, cookies), and information from third-party services when you connect them to OrbitHQ.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the OrbitHQ service
- Authenticate your account and protect against fraud
- Send transactional emails (password resets, invitations, notifications)
- Respond to support requests
- Analyse usage patterns to improve the product
We do not sell your personal information to third parties.
3. Data Storage and Security
Your data is stored on servers located in Canada and the United States. We use industry-standard security measures including encryption in transit (TLS) and at rest. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
4. Cookies
OrbitHQ uses cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the service. You can control cookies through your browser settings, though disabling certain cookies may affect service functionality.
5. Third-Party Services
OrbitHQ uses the following third-party services to operate:
- Hosting and infrastructure providers
- Email delivery services for transactional notifications
- Analytics tools to understand aggregate usage patterns
These services may process your data in accordance with their own privacy policies.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@orbithq.com. We will respond within 30 days.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 90 days, except where we are required to retain it by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the service or by email. Continued use of OrbitHQ after changes take effect constitutes acceptance of the updated policy.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@orbithq.com.